Projects

We have a solid experience in the completion of Projects in all available business lines. A wide range of Sales processes have been implemented at several of our customers, including sales cycle management, products and pricing, account & contact management, etc.

A number of Service projects have been executed at a variety of businesses, such as utilities, help desk, retail, etc.

As for Marketing funtionalities, also in this area we have gained a lot of experience over the years, in various industries.

Implementations have been performed on all different channels, or CRM user interfaces:

• On-line or SAP GUI for internal use
• Interaction Center or Call center, with telephony integration and call center specifics
• Webchannel represented in E-commerc or E-Service Webshop
• Mobile applications, standard or custom built

We distinguish the below project types:

• New implementations, starting from scratch
• Upgrades, a higher release
• International roll-outs from an existing, local, implementation
• Maintenance projects